Frequently asked questions

Is HeenArt free for customers? +

Yes — always. Searching, contacting artists and posting requirements are completely free. There is no commission or booking fee; you pay the artist directly.

How do I book an artist? +

Find an artist available on your date, then call, WhatsApp or send an enquiry. Booking and payment happen directly between you and the artist.

What does the ✓ Verified badge mean? +

The artist submitted a government ID and passed a live video face-match, reviewed by our team. It is earned, not automatic.

Are the reviews genuine? +

Reviews are tied to real enquiries and moderated before publishing, often with the customer's own photos.

Can I get multiple quotes at once? +

Yes. Post one requirement and up to 7 matching, available artists send you quotes to compare side by side.

How is my phone number protected? +

Contact reveals are logged as leads and optional OTP guards keep artist and customer phones safe from spam.